The backoffice without the department.
THE OPERATING MODEL
The backoffice,
function by function.
01 — AML operationsCURRENT FOCUS
Onboarding, screening, monitoring and review, with evidence and approvals kept on the case.
01 / CONTROLLED EXECUTION
One case, carried from intake to record..
- 01 / INTAKEApplicationSource attached ✓
- 02 / EXECUTEChecksScreening complete ✓
- 03 / AUTHORITYReviewApproval recorded ✓
- 04 / RECORDCase recordReconstructable ✓
02 — Document operationsFUTURE
Documents are turned into structured inputs. The original file stays attached to the work.
02 / SOURCE → STRUCTURE
From source to structure.
STRUCTURED INPUT
- COMPANY
- Sterling Payments Ltd.
- APPLICANT
- Victoria Sterling
- JURISDICTION
- United Kingdom
03 — Bank reconciliationFUTURE
A difference stays visible until the records match, the exception is resolved and authority is recorded.
03 / MATCHING & EXCEPTIONS
Every difference accounted for.
REMAINS OPEN
| BANK RECORD | Matching state | INTERNAL RECORD |
|---|---|---|
| TRX-441$18,400 | ✓ | INV-221$18,400 |
| TRX-442$9,220 | ✓ | INV-222$9,220 |
| TRX-443$11,875 | ≠ | INV-223$11,820 |
| TRX-444$6,350 | ✓ | INV-224$6,350 |
04 — The wider backofficeEXPANSION
The same operating model can extend to customer records, reporting, billing, settlement and other backoffice work.
04 / AN EXPANDABLE MODEL
Six functions, one shared process.
From infrastructure to applications, and beyond.
Every layer is built for agents to work in. The data they read, the models they run on, the employees they become and the applications you open.